"As a result of our hybrid approach to care, we have seen a notable reduction in no-shows. If a patient prefers to receive care at home, we arrange for that. However, that option is not clinically appropriate for every patient, so the hybrid model allows us to see patients in-person, too. We believe patient choice is the future."
– Walt Hill
CEO | High Plains Mental Health Center
"They hire exemplary staff. Our client feedback about John has been wonderful. When we started this endeavor a few years back we worried about client reaction and engagement and it has gone very well. Working with innovaTel has far exceeded our expectations."
– Lisa M. Southern, LMLP, LCP
Executive Director | Compass Behavioral Health
"Our provider is excellent! We are very happy with her services. Our provider is fully bilingual and a native of Puerto Rico, which is hugely helpful in building rapport with our patients, as 70% of our patients are bilingual in Spanish. Providing service in a patient’s native language is hugely helpful and critical to their long term care."
– Amanda Mor, LCSW
Behavioral Health Director | Georgia Highlands
"Hands down the highest quality telepsych provider, and I’ve tested all of them. I would re-do this partnership any day of the week. With innovaTel partnership, we have seen higher productivity and more services with the same number of FTEs. Can you imagine removing the heartburn of managing a provider? That’s what they do. We consistently have a 97.5-99% patient satisfaction. innovaTel made a stressful environment a desirable one."
– Kathy Mosher
CEO | Central Kansas Mental Health Center
"As a result of our hybrid approach to care, we have seen a notable reduction in no-shows. If a patient prefers to receive care at home, we arrange for that. However, that option is not clinically appropriate for every patient, so the hybrid model allows us to see patients in-person, too. We believe patient choice is the future."
– Walt Hill
CEO | High Plains Mental Health Center
"They hire exemplary staff. Our client feedback about John has been wonderful. When we started this endeavor a few years back we worried about client reaction and engagement and it has gone very well. Working with innovaTel has far exceeded our expectations."
– Lisa M. Southern, LMLP, LCP
Executive Director | Compass Behavioral Health
"Our provider is excellent! We are very happy with her services. Our provider is fully bilingual and a native of Puerto Rico, which is hugely helpful in building rapport with our patients, as 70% of our patients are bilingual in Spanish. Providing service in a patient’s native language is hugely helpful and critical to their long term care."
– Amanda Mor, LCSW
Behavioral Health Director | Georgia Highlands
"Hands down the highest quality telepsych provider, and I’ve tested all of them. I would re-do this partnership any day of the week. With innovaTel partnership, we have seen higher productivity and more services with the same number of FTEs. Can you imagine removing the heartburn of managing a provider? That’s what they do. We consistently have a 97.5-99% patient satisfaction. innovaTel made a stressful environment a desirable one."